Common questions asked of dispute resolution professionals are:

What is the difference between arbitration and mediation? and

How long will the process take?

This articles discusses these questions and their answers.

This article discusses the concept of "Mediation through Understanding" which is a concept developed by Gary Friedman and Jack Himmelstein. It involves the parties meeting with a mediator to discuss the dispute, brainstorm ideas and consider options with the goal of reaching a common understanding of the issues and a common solution.